We provide licensed, board-certified physicians with substantial knowledge of emergency medicine to provide on-line and off-line medical direction. All of our physicians have vast experience in emergency medical services and are advocates for EMS Agencies and their personnel.

Our comprehensive Patient Care Guidelines govern all aspects of prehospital operations. The PCGs are evidence-based and have been meticulously designed and written to provide clinicians with the information and knowledge they require to provide exceptional patient care.

We conduct ongoing reviews of all written protocols, perform chart audits and case reviews, and find room for positive and educational improvement for all levels of EMS providers in the system.

Our credentialing program provides our clients’ providers with the knowledge and exposure to processes to properly equip them to provide patient care at the highest level, according to their credential level.

We provide a comprehensive program to ensure training requirements are met or exceeded to maintain appropriate certification/licensure and to ensure that the providers have the quantity and quality of knowledge to operate under our Medical Direction.

Our overhaul of Patient Care Reporting provides agencies with high-quality statistics and feedback, increases accuracy and quality of reporting, decreases complexity and time taken for EMS providers, and can improve the amount obtained by billing departments.

We implement processes and technology to manage employee scheduling, credentialing, training, education, and employee health tracking.

Our inventory management processes will decrease waste of medications and equipment, increase knowledge of expirations, improve utilization of equipment, track preventative maintenance on assets, and reduce cost of the supplies ordered.